Frequently Asked Questions
What areas do you service?
Indianapolis, Fishers, Carmel, Zionsville, Avon, Brownsburg, Danville, Plainfield, Westfield, Whitestown, Lafayette & McCordsville
How do I start service?
Fill out out Service Request Form on our website. Or you can call us at 1-(317)-892-3000, or email us at firstname.lastname@example.org
Do I have to be home when you scoop my yard?
Nope! You can schedule your scoops to work with your schedule.
Do I need to unlock my gate?
We cannot climb or jump over fences to get into your yard. You may leave the gate unlocked on service days or provide us with a key/combination in order to gain access.
Can my pet(s) be in the yard when you service it?
How will I be billed?
You choose how you receive monthly invoices. You will have the option of receiving Paypal, Email or Paper invoices at the end of each month for services previously rendered.
What happens on holidays?
Service will be provided on the day before or day after, depending on your regular service day. We do not provide service on Sundays.
Will you service my yard during bad weather?
We work in most weather, but if heavy rain, lightening or snow causes us to miss a visit, we will make every attempt to do a make-up within 24-48 hours.
Is Service Guaranteed?
Yes! If you aren't satisfied with service, we will redo your yard at no additional cost. Just make sure to contact us within 24 hours of the visit.